Refunds and Cancellations

Affordable Heating and Air is a trade name of Heating, Air and Appliance Repair LLC, an Indiana company. Here’s how canceling, fees and refunds work.

Canceling or moving a visit

To cancel or move an appointment, call 866-349-6369 or email Tyler@FixRightNow.com.

We tell you the diagnostic fee on the phone before we book anything. If you go ahead with the repair, it’s credited against the repair.

You get one price before any work starts, parts and labor together. We don’t add a trip charge or a disposal fee to the invoice afterward.

A problem after an install is a warranty repair, not a refund. If we installed your system, it comes with:

The manufacturer’s parts warranty. Its terms are set by the maker and depend on the brand and model.
2-year labor warranty from the installing contractor.
15-year workmanship warranty on our installation.

These are three separate kinds of cover. They don’t add together.

If anything about a charge is unclear, call us at 866-349-6369. See our SMS Terms and Privacy Policy.